PRIVACY POLICY

Effective Date: October 30, 2025

Last Updated: October 30, 2025

1. Introduction

Elite Metal Construction LLC (“we”, “us”, or “our”) is committed to protecting the privacy and security of the personally identifiable information (“Personal Information”) we collect from visitors and customers of our website (the “Site”) and in connection with the roofing and metal‑construction services we provide. This Privacy Policy explains how we collect, use, disclose, store and protect personal information, your rights and choices with regard to your information, and how to contact us. By accessing or using the Site or by engaging our services, you agree to the collection and use of your information described here.

2. Information We Collect

We collect both Personal Information and Non‐Personal Information (sometimes aggregated or anonymized) as follows:

2.1 Personal Information you provide

We may collect personally identifiable information when you engage with us, such as when you:

• Fill out a contact or quote request form on the Site;

• Call, email or otherwise communicate with us;

• Request a service, schedule a consultation or project, provide property or job site details;

• Provide payment, billing, or insurance information (where applicable).

Such information may include (but is not limited to):

• Your name, address, phone number, email address;

• Property address or job site location;

• Details about the requested service (roofing type, metal construction details, etc.);

• Billing information and payment method;

• Any other information you choose to provide.

2.2 Non‑Personal / Automatically Collected Information

When you visit our Site, we may automatically collect information about your device and interaction with the Site, including:

• IP address;

• Browser type and version;

• Operating system and device type;

• Dates and times of access;

• Pages visited on the Site, referral source, and time spent;

• Cookies or similar tracking technologies;

• Aggregate or anonymized data derived from the foregoing.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries, requests for quotes or service;

• To schedule, deliver and manage roofing or metal construction services;

• To send you confirmations, appointment reminders, project updates or other communications relevant to our service;

• To improve the functionality, content and user‑experience of our Site and services;

• To fulfil our legal, regulatory or contractual obligations;

• For internal record keeping, analytics, business development and marketing purposes (only to the extent permitted by law);

• To communicate with you about promotions, offers or new services if you have consented to such communication.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information in the following circumstances:

• To our trusted service providers, contractors or partners who assist us in operating the Site, providing services, processing payments, or communicating with you (and who agree to keep the information confidential);

• To comply with applicable laws, subpoenas, court orders or government regulations;

• To protect or defend our rights, property or safety, or the rights/property/safety of our clients or the public;

• In connection with a merger, acquisition, sale of assets, financing or other transaction where we transfer or merge all or a portion of our business (you agree that such transfer may include your Personal Information, subject to the terms of this policy);

• If you otherwise consent or are notified at the time you provide your information.

5. Cookies and Tracking Technologies

We (and third parties) may use cookies, web beacons, analytics tools (such as Google Analytics), and similar technologies to monitor and collect information about how you access and use the Site, to remember your preferences, to improve our Site and services, and for marketing or advertising purposes (where permitted).

You can generally disable or adjust your browser settings to refuse or delete cookies — however, some features of the Site may not function fully if cookies are disabled.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your Personal Information against unauthorized access, misuse, alteration or destruction. However, no method of transmission over the Internet or electronic storage is absolutely secure. We therefore cannot guarantee absolute security. You acknowledge and accept that risk.

7. Data Retention

We will retain your Personal Information only for as long as needed to fulfil the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal compliance). After such time, your information will be securely deleted, anonymized or destroyed.

8. Your Rights and Choices

Depending on applicable law, you may have the following rights regarding your Personal Information:

• Access: request a copy of the Personal Information we hold about you;

• Correction: request correction, update or deletion of inaccurate or incomplete Personal Information;

• Deletion: request that we delete your Personal Information (subject to legal and contractual constraints);

• Withdrawal of consent: if we rely on your consent to process your data, you may withdraw such consent;

• Opt‑out of marketing communications: you may opt out of receiving promotional or marketing emails or calls by following the opt‑out instructions in the communication or contacting us;

• Restriction or objection: where permitted by law, you may ask us to restrict or stop processing your Personal Information on certain grounds;

• Data portability: where applicable, you may request to receive the Personal Information you provided in a structured, commonly used machine‑readable format.

To exercise any of these rights, please contact us using the information in Section 11. We may ask for identity verification to respond to your request. We will respond within the time required by applicable law.

Please note that your ability to use the Site or obtain services may be affected if you do not provide required Personal Information or withdraw certain consents.

9. Children’s Privacy

Our Site and services are not directed at children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you become aware that a child under 13 has provided us Personal Information, please contact us, and we will delete such information.

10. International Transfers

If you are located outside the United States and you provide us with Personal Information, your information may be transferred to, stored and processed in the United States (or other jurisdictions) where our offices or service providers are located. By providing your information, you consent to such transfer, storage and processing. If required, we will ensure that such transfers include appropriate safeguards.

11. Third‑Party Websites and Links

Our Site may contain links to other websites or services that are operated by third parties (e.g., social media, external contractors). This Privacy Policy does not apply to those third‑party websites. We encourage you to review the privacy policy of every website you visit. We are not responsible for the privacy practices or content of those third parties.

12. California and Other State Privacy Rights

If you are a resident of a U.S. state that provides additional rights (for example, California residents under the California Consumer Privacy Act (CCPA)), you may have additional rights regarding your Personal Information (such as right to know, right to delete, right to opt‑out of sale, right to non‑discrimination).

Note: At this time, we do not “sell” Personal Information as defined under CCPA. However, we will comply with applicable state laws and update this section as required.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal/regulatory changes or improvements to our services. We will post the updated policy on this Site and update the “Last Updated” date accordingly. We encourage you to review this policy periodically. Your continued use of the Site or our services after any change constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions, comments or requests regarding this Privacy Policy or our data practices, please contact us at:

Elite Metal Construction LLC

7804 S 68th Dr

Laveen Village, AZ 85339, United States

Phone: +1‑602‑206‑9832

Email: [Insert contact email]

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Additional Considerations / Customization Tips:

• Insert a dedicated Cookie Policy or Cookie Notice if you use extensive tracking or remarketing platforms.

• If you collect sensitive data (e.g., insurance claims, subcontractor info, biometric data) add a section on “Special Categories of Personal Information”.

• If you process payments online, include specifics of payment processors and how payment data is handled.

• If you engage in remarketing, target ads, or use third‑party ad networks, include clear opt‑out instructions.

• If you serve clients in states with distinct privacy laws (e.g., California, Virginia, Colorado, etc.), you may want to include a “State Privacy Rights” section tailored accordingly.

• If you collect data about job sites (addresses, photos) note that property owner consent may apply.

• Regularly review and update retention schedules and security controls.